FAQ

Find answers to the most common questions about professional rug cleaning. If you’re new to the services we provide, we encourage you to learn more on our Blog.

If you don’t find the answer you’re looking for, leave us a message on our Contact Page.

What to expect when cleaning rugs?

Rugs are made of fibres that retain some of the dirt, dust and spills from its surface. While routinely vacuuming your rug is always a good idea, a professional cleaning company will deep clean your rug, eliminating particles from below the surface.

Moreover, professionals use special equipment for every type of rugs because we know the specifics of all the fabrics.

How often should I clean my rugs?

Cleaning rugs regularly is important for your health. The frequency at which you should consider hiring professional cleaning services depends on the type of rug, number of occupants in the household, pets, smokers, children and the location. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) recommends deep cleaning every 6 to 12 months.

Is A Advanced Rug Care cleaning process safe for my rug?

Absolutely. A Advanced Rug Care specializes in cleaning, repairing and protecting your rugs.

We work with the same care and attention with every single rug, which made us one of the top cleaning companies in the area.

When handling a rig, we utilize an 11 step cleaning process, that includes: inspection, sry soil removal, color testing, fringe cleaning, shampoo, rinsing, grooming, drying, post inspection, vacuum rug, roll or fold (for delivery).

Can some rug cleaning methods actually damage my carpet?

While primarily rugs serve as a practical tool to cover the surface of the floor, rugs are also an important piece of decor. Rugs made of wool, silk or cotton, oriental rugs or faux rugs all require a different cleaning method.  If attended inappropriately, rugs can be damaged. We recommend contacting an expert and reading our blog for learning more about rug care.

Do you use children-friendly and pet-friendly chemicals?

Child-friendly and pet-friendly products are available upon request. Please be sure to specify ahead of time and we will fulfill your request.

How long will it take for my rug to dry completely?
Is it best to replace or repair the rug?

There are many different types of rugs, and depending on the severity of the damage of the rug, you might need to either repair or fully replace your rug. In short, we would suggest repairing the rug in cases of lumps, carpet burns, set-in stains, low-traffic areas signs of wear.

Replacing your rug is not always a good idea,and definitely expect to pay more. We recommend contacting a professional cleaning company to inspect your rug before making a decision.

Why is it recommended to have your rugs cleaned regularly?

Rugs are often the source of disturbing and hidden allergies. This occurs due to the fact that rugs serve as home air filters. They often trap dirt, allergens and bacteria that ultimately is released into the air that the occupants breath.

On top of that, oriental and area rugs usually receive a lot of traffic. Which means that sooner or later the rug will start to wear off. A professional cleaning is recommended because it both cleans the carpet and gives it a fresher look.

Why hire a professional when I can do it myself?

Whereas a maintenance cleaning of the rugs is always welcome, every so often a rug needs to be deeply cleaned by experts. A professional will know the right method of cleaning a rug without damaging it. And since there are many types of rugs (oriental, persian, leather, etc.) we can take equally well of all of them.

Professionals are also trained to use sophisticated machinery and detergents that are made to improve your rug’s condition.

Do you offer protector or stain guard for rugs?
What types of chemicals do you use?
What types of rugs do you clean?

Our professional cleaning services cover all sorts of rugs, including Persian, Wool, Berber, Olefin, Chinese, Pakistani, Egyptian, cotton, animal skin rugs – you name it. We always have a different approach to every particular situation after inspection.

What method of cleaning do you use?
How quickly can I get my rug cleaned?

We will do our best to get you an appointment within 24hrs of contacting us and to accommodate your scheduling preferences.